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Our pool is all finished now and we could not be happier with the result, it looks fantastic and we can't wait for the warmer weather in order to take advantage of it. We would just like to extend our thanks to you all for making the whole build a painless and stress free process. We had heard other people recounting their horror stories of edaling with pool builders so we were very wary when selecting someone to do the work. Gary was fantastic and explained everything in a plain not salesman type way. He was very much the reason we went with you guys as we went with gut instinct. In addition, even though the build time was longer than expected, we felt no pressure from you to 'get it finished'. This was appreciated during the stress of building and moving into a new home. Tegan and Celeste were excellent and nothing was ever too much trouble. When they said they would ring back they did, when they said they would email, they would. Tegan's depth of knowledge and advise re coping stones and interior was impressive. The guys that built the pool, sorry I don't know their names, turned up when they said they would and left the site clean and tidy. The standard of the workmanship is excellent. Also thanks to Nick who talked us over the working of the pool, again his level of knowledge, customer care and professionalism were excellent.
So all in all we are very happy and have and will continue to recommend Crown Pools to friends and family.
Many thanks Paul and Nicola Sharman.
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Dear Gary and Staff,
Adding to your collection of satisfied customer, we would like to take this opportunity to Thank you all sincerly, for your prompt service and friendly hard working staff.
Yours Sincerly Jim & Patricia
P.S. We would recommend Crown Pools to any friends who are thinking of putting in a pool.
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Dear Gary
I am writing to express my thanks and gratitude for the service Crown Pools and Spas has provided my family and me. We are new to Australia and come from a climate not conducive to home pools. This was our first pool and we had heard many horror stories about new pool construction. Crown Pools provided us an excellent service and throughout the construction period. Price and timelines were advised early and were thoroughly met. The pool looks fabulous and we have certainly enjoyed the late summer weather poolside. Well done Gary and please pass on my appreciation to all your team.
Yours sincerely Grant Rasmusse
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Dear Gary, Nick, Celeste and Tegan
We want you to know that we are very please with the quality of service your company provided us. We sincerely appreciate your responsiveness and the way you contuct business. We have recommended your company to others because of our satisfaction with your serice. We want you to know how please we are with the outstanding service you have given us and the beautiful pool we are now all enjoying. I couldn't let the quality of customer service and workmanship go by without telling you how much I have enjoyed your friendly service. You never failed to impress us with the way you run your business which is so rare nowadays. Your staff have consistently made extra efforts to assist us in completing our swimming pool on time and spot on with the budget, even if Sam kept changing her mind. (Well she is a woman after all) Please feel free to give out our contact number to any potential customers and we would take great pleasure in complimenting you on the way you build pools and treat your customers.
Yours truly, Neil, Sam, Thomas and Morgan
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To all Staff at Crown Pools,
Thank you so much for all your expertise, hard work, good communication, kindness and support.
My pool looks amazing and I am very happy with the end result.
Kind Regards Julia Miller
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